Sonos volume not working with tv remote. But then it will not change channels on the TV.
Sonos volume not working with tv remote. However, the Apple TV remote still does not control the Sonos Ray audio. Can also still controll volume on my app. Recently, despite not changing any settings the TV no longer shows the volume indicator. If the TV continues to respond to button presses while the front of the remote is covered, you have an RF remote. See our TV requirements for more information on what HDMI connections are required for Sonos. Called Sonos customer support and was told “you can upgrade “ seriously this is an expensive system. It is connected to a Sub and two Play3 as rear speakers. The digital cameras found on Dec 26, 2022 · Purchased a Sonos Ray today. You can try to get them to sync by holding minus until your PLAYBAR and the TV are at 0, then turn them up together using the remote. Sonos products that connect via HDMI-ARC. Last night, my Beam suddenly stopped working w/ the Samsung TV. Just had to purchase a new tv. However, I have now moved the Samsung TV to the other room and connected it to this 2nd Playbar and the Remote still does not control the Playbar volume. I have tried resetting the Apple TV remote by holding Jun 12, 2022 · Yes the LG magic remote is working fine f here, I have both the MR-2019 & 2022 versions with LG TV’s a C9 OLED with Sonos Arc and an LG 24TQ510S-PZ with Sonos Ray and both work when setting the device manufacturer to Sonos (case sensitive), but if not using an Optical connection, it should work anyway using LG Simplink (CEC) control in any case. The volume up has stopped working. You may find the available steps to take for issues with the remote not working as expected here: If your Apple TV remote isn't working I have a samsung QN49Q70RA tv connected to Sonos beam for volume via HDMI4 (ARC) connection and the volume does not work. On modern TV’s the (often bluetooth) remote commands the TV, which in turn commands the soundbar via HDMI-CEC. After factory resetting the beam, unplugging the TV for 60 seconds, and then setting everything up anew, it is working ag After about 24 hours, however, this fix stops working and I can no longer control the volume with my Samsung One remote. May 21, 2020 · The volume on my remote is no longer working. Both the volume up and down increase the volume and I don’t know Jun 23, 2022 · Having a remote change the volume of a Sonos soundbar when it does not emit TV sound is only possible when the remote is using ir to directly command the soundbar. I have synced the Direct TV remote with Sonos. I am using a different remote for the volume right now. At least it works at me perfectly. The lights worked when I rec May 29, 2020 · Hi, I am aware that there are multiple Samsung remote issues on these forums, but I believe mine may be distinct. When I initially setup the system I paired the Sky TV remote to Sonos and turned off the TV speakers as instructed and it all worked fine. I was trying a year ago to get my remote to work w/ Sonos but was so frustrated and gave up. Nov 24, 2020 · I've replaced the batteries in the remote, and have also tried multiple remotes (the Samsung TV remote as well as my Harmony, both of which used to control the sound just fine). Unable to adjust the volume using the LG Magic Remote. Since then, to change the volume, I either need to push the buttons on the sound bar directly, or I need to use the Sonos app o Jun 16, 2022 · I recently bought a new Samsung QN95B smart TV. I can only control the volume using the Sonos app on my iPhone or iPad. However, now it's stopped working and I have to use the app to control the TV volume. Follow the steps in our article on setting up a TV remote with Sonos to finish the process. It's that Sonos Ray isn't detecting an IR signal so it won't work. g. Dec 10, 2020 · Hello, I just did a Beam update and now my Samsung TV remote isn’t able to control the volume, which was working fine before. This is the fix that worked for me so give it a shot! I really hope the hassle of using the Sonos app for tv volume is no longer an issue for us. If I turn Bluetooth back on, it will not control the volume on the PlayBase, but the other TV functions work properly. But every now and then the remote control volume does not work . When I hit Vol+/-, the /- indicator on TV shows up, but the sound on the sound bar does not change. Hopefully a software update can resolve this issue? TV remote not detected The errors below mean your Sonos home theater product did not detect your TV remote. I can only operate sonos volume via sonos app on my phone. This had been working fine for years but stopped working after a full power outage. This isn’t working. Dec 11, 2023 · In your Apple TV settings, go to: - Settings > Remotes and Devices > Volume Control > TV via IR Apparently, this changed in a recent Apple TV update and was reset to Auto. 1 Apple TV Volume Control; 2 How to Control Volume on Apple TV Remote App; 3 Apple TV Volume Stopped Working; 4 Apple TV 4K Remote Volume Not Working; 5 Apple TV Remote Volume Not Working Sonos Press a button on the remote that is commonly used to control the TV (e. I tried this but it didn’t work as I’m getting the same thing after the 3rd power test. If the TV does not respond to the button press on the remote, you have an IR remote. The sound works great, however the volume controls do not seem to work. I go through this cycle every day in order to get my Playbar to work with my Jul 23, 2022 · Using Apple TV 4K with the newer aluminum remote (with mute button), connected to an LG 65C7 OLED via optical (but it’s using the ATV to control volume directly, not through the TV). Jan 21, 2024 · Hi. I’m having no luck. I’m packing it up and taking it back unless someone from Sonos can give me a solution. Nov 4, 2020 · Same problem here. Hi Got a play bar and 2 play 1’s as surround sound for my TV. The audio setting is correct (receiver -optical). Follow these steps to program your ATV remote to control your TV (or receiver or soundbar) volume: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Sep 11, 2023 · I got it to connect to my Samsung TV (not sure which model, but lets say around 5 years old) through HDMI ARC. TCL remote is not being recognized. Sep 13, 2022 · I’m having the same issue. Feb 11, 2024 · If it’s via optical, the TV doesn’t send volume via that method, you’d need to look at the TV’s manual and make the remote work via IR, and then go through the process of setting up the remote in the Sonos controller in the room settings for the Beam. The volume bar goes up and down on the screen but the volume doesn’t change when using Tv remote. I tried the pushing the button really fast to get it to recognize, but then you have to push the button really fast to use the remote to adjust volume. Any advice team? Thanks In order to control the volume of a sound system through my Sony TV/remote is to connect to the tv with a HDMI cable. The Sonos remote volume will not work if the remote is not programmed correctly. Dec 19, 2023 · When I first set my Sonos beam up to my LG TV I could adjust the volume of the system using either of my tv remotes (LG remote or Virgin Media remote). volume or channel). As long as your remote control is an infrared remote, it can be paired internally in the Sonos app as part of initial set up. However, I notice that (it seems) over time that that I've got to crank up t Jan 9, 2024 · Hey all, I have an LG TV connected with an Apple TV 4K and a Sonos Ray. I primarily use the Xfinity remote to control to TV and volume (and it was set up using the Sonos app). I've tried unplugging both the roku tv and the sonos speaker and re-pairing. But eventually, it'll get out of sync again. Feb 18, 2023 · Arc volume is not working with cable (spectrum) remote while listening to music only (tv off) Page 1 / 1 Because the signal is carried via the HDMI ARC port on the TV and if the TV is off, so is the port. The Jun 5, 2018 · I just set up my Sonos yesterday. . Model UN65MU8000. Mar 27, 2021 · The Sonos system will not work with the LG remote. Have an amazing day, everyone! I have the Sonos Beam Gen 1 and an Apple TV 4K. Before you throw the remote in the trash or wait for an hour on hold with Tech Support, try these suggestions. Remote control for Genie is synched with the TV. Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. Working perfectly during all this time. Mar 22, 2020 · @jkjkjk. You may need to change some settings on your LG TV in order for the remote to work with Sonos. Dec 1, 2022 · Table Of Contents. Get more help. It was working and has just stopped. I have an older Sonos Playbar concocted to the TV via optical cable. Tried setting up in sky settings but won’t recognise Sonos and Sonos app says remote connected any suggestions, thx Learn about features, find support resources, and get help for your Sonos Playbar. When I increase the volume on the remote the light on the television blinks but the player volume remains the same. TV remote works as expected with IOS 17 and sonos. The playbase volume does not seem to work with the Samsung remote. Sep 11, 2023 · i have a new Samsung q60c tv. If you swipe down on the upper right side of an iPhone or iPad, you can see it there. The remote itself is fine, it’s fully charged and the ATV light flashes, but the Sonos Playbase stopped responding. I have tried 2 different articles to replace the remote and reprogram my shaw remote to relearn but neither have resolved my problem. Only one remote can be programmed to control the Sonos home theater speaker at a time. Also, the Sonos system regularly stops transmitting volume from the TV. As such the beam cannot be used as a soundbar. I use a Chromecast TV on it with the chromecast remote because the Samsung is smart but not super smart (lacks some apps and remote is half broken). Learn May 5, 2022 · I just bought a new simple voice remote and it won't control the volume of my sonos speakers. I am trying to get the volume on the playbase to work with the new Samsung remote. Have to use the app. Feb 26, 2024 · You haven’t told us what TV or associated remote you have, but I’ve never seen a TV remote that can’t use an IR signal, there are still lots of devices out there that don’t work off of CEC. 1 system using a Sonos Playbar (not the beam). So for me, it seems that I cannot control my system with the Sony remote. If you change inputs, the volume will come back. I’ve reconnected it via the app, followed all the prompts and it’s says it’s connected. So the new tv has HDMI EARC and the digital audio plug. Its very confusing and looks very buggy. I was able to reconnect the Apple TV remote with the Sonos app but now when I want to lower the volume the volume gets louder. This is challenging for anyone to watch tv that doesnt have the sonos app available to them. It won’t recognize any other button besides the power button. When I try a control the volume with the Samsung remote, a pop up appears confirming the receiver is set to optical, but volume control does not work. Make sure your remote meets our TV remote requirements and see our TV remote not detected by Sonos article for more help. I resent the Beam, as well as my TV and it still doesn’t work. There is clearly an issue with the Sonos software or firmware (at least with my system) but they won’t help. Strangely, my other 4k Apple TV remote is still working fine using the Beam. This is rather frustrating and inconvenient. Oct 13, 2013 · This did not work for me. It's basically the Apple TV remote on IOS 17 and connection with sonos that appears to be the issue. Can anything be done. I conclude it must be an issue between Sonos and Apple TV IOS 17. The light comes on when turning volume down but not when turning volume up. Your Samsung One Remote will now output IR and is ready to work with Sonos. Make sure your TV has CEC enabled and your Sonos home theater product is connected to the HDMI-ARC port on your TV. Select Learn New Device. May 22, 2021 · Been using the Sonos arc for about 6months connected to an LG CX via eArc without issue (other than only getting a + and - symbol when controlling the volume) today though the tv is recognising that the volume is being changed but the speaker isn’t doing anything, it will change via the app but not with either the sky or magic remote. The issue is likely the weirdo remote Samsung provides or the Sonos configuration option in Samsung not sending out IR. If you experience any issues following the steps above, please contact Samsung support for further assistance with setting up the Samsung One Remote. Dec 12, 2022 · The TV sound came out of the TV speakers and the Sonos Playbar, but you had to control the Sonos Playbar volume levels through the Sonos App. We'd be happy to help. I have tried to pair the original but the new Magic Remote does not work with the PLAYBAR When I connect it using the SONOS app my phone shows a confirmation screen that I’ve successfully added the new remote but when I use the remote I see that the white light doesn’t activate on the front of the PLAYBAR When I use the old remote, when I press a volume button a little Jul 3, 2018 · Everything is working fine except I can’t control the volume using the TV remote - it’s greyed-out. Oct 30, 2017 · The displayed volume meter is just showing you what the TV thinks it's volume is at. I called Samsung to double check my audio settings and everything was fine there. I assumed this was due to the age of the TV. My Samsung remote has stopped turning the volume up on the tv. Go to Settings on your Apple TV. Jan 31, 2021 · I am having issues with the up/down volume on my Apple tv remote while connected through my Sonos sound bar. If I turn off Bluetooth on the TV, the remote will control the volume of the PlayBase. TV is connected to play bar with the small cable provided. I can’t get the volume buttons to work on the sky q remote to increase or decrease sound. Never had such an experience with my previous home theatre. I have connected it to my S11 Sonos playbase with the optical cable. This doesn’t work when the middle man (TV) is turned off. But then it will not change channels on the TV. I have a 5. Once you’ve set up Sonos with your TV’s primary remote, the Apple TV remote should start to control the Sonos volume automatically. Mar 27, 2018 · I have a Playbase connected to an LG tv. The TV would show the bar indicating the volume level. Sonos won’t talk The remote was configured to that it recognized by the sonos system, however the volume/mute is not working anymore. If you’ve got a new TV and Thanks John. I’ve tried many of the suggestions of others and it still does not work. Dec 26, 2021 · I have the same issue with beam 2 and Samsung tv. The Sonos sound bar connects with a optical audio cable so I cannot use the remote to control the volume of the Sonos. Select Remotes and Devices, then select Volume Control. If the Apple TV remote doesn’t control Sonos volume but your TV’s primary remote does, go through the steps in the help section of Apple’s support article to verify that your Apple TV remote is programmed Jun 1, 2021 · So Apple TV has a new remote, which now thankfully contains a Mute button. It can be very frustrating when the remote volume is not working correctly. My old nonvoice remote will, but it stopped controlling the power. For example, you can select TV via IR instead of Auto. For some reason when the sound bar is connected the volume on the Apple remote will not control the volume ALTHOUGH when I disconnect the sound bar (from the tv) the apple tv remote works and sound bar is disconnected. IR remotes are used to control home theater products connected via optical, such as the Ray, Playbar, or a product using the optical audio adapter. If your TV remote fails to connect or does not control the volume after a successful connection, see our article about TV remotes not being detected by Sonos. I’ve lost the capability to control sound on my Sonos Beam from my Samsung TV remote. Everything else is working. Select a different volume control setting and try your volume buttons again. Since yesterday the remote control of the TV has stopped working and I have to adjust the volume of the bar with the iPhone or with the touch buttons on the bar. Remote is working with the TV fine just won’t control the volume on Sonos. Need help Feb 19, 2022 · Hello Matt in FL, We see you're having some issues with your Apple TV remote not controlling your sound as expected. I was able to set up my LG Smart Remote to control the sound bar in the Sonos App with no problems. The playbar sensor does not recognize the signal from the volume button BUT recognizes the signal when I push the power button ( I know it’s picking up the signal because of the ir light). I connected my Apple TV remote to the soundbar and it was working fine and then it just stopped working. Adjust volume control settings. Can you please let me know a set of steps to allow us to hear the volume with the beam set up Aug 9, 2018 · It is advisable to pair your TV remote with the Sonos PLAYBAR, PLAYBASE or Beam for mute/volume control so you don’t need to delve into the Sonos app every time you want to change volume. Worked fine forever and now will not work. Again it works at some times but it is not in sync with the app volume. It did work fine in both rooms with a beam but now not working in either. Oct 28, 2024 · When the Remote Connected notification appears, you can use your remote. The sound is coming out of the sonos system and not TV speakers so it is connected but not working. But in order to do that, I had to deactivate the remote setup within Chromecast, and to my surprise the remote volume buttons still work (with the remote not being setup, neither in Chromecast nor in the Sonos app). Congrats, you will have now a flawless working Samsung One Remote + Sonos Playbar setup. Is there any way I can set things so that I can control volume with the TV remote. Jul 2, 2022 · I have an LG OLED65CX6LA TV connected via eARC to a Sonos ARC purchased last November. Sonos products that connect to your TV using HDMI-ARC are compatible with both IR and RF remotes. The Apple TV remote app is part of iOS 14’s Control Center function. I have a Sony Bravia 850B and a Comcast Xfinity cable X1 box. I tried reconfiguring TV remote in sonos app. Apple remote volume worked for a year and now the remote all of a sudden not changing the volume on my Arc setup. In order to reinstate the fix, I have to reset my Samsung TV back to factory settings again and go through the rest of the steps in this cycle. We bought a Sony Bravia VU31 model KD-55X77L came home set it up and the remote will not work to adjust volume. Use a digital camera. how do I remove it and re add it. Instead of infrared (IR), the LG Magic Remote uses radio frequencies (RF) or Bluetooth to communicate directly to the TV. There may be some out there, but it would be extremely unusual. Nov 9, 2022 · This issue has been driving me INSANE for weeks and finally I found the answer on YouTube: Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. It is replacing a 5-year old Samsung 55”. But, while the Sonos remote setup (in the Sonos iOS app) recognizes Volume Up and Volume Down, it still does not receive or recognize the Mute button on the new remote. Jun 9, 2022 · I agree with @106rallye, the enabling of ARC/eARC will not make an RF TV remote work with the Ray when the TV itself is connected to optical - the Ray needs an IR remote to control its volume and there’s no getting around that fact - but note any IR remote will do the job of controlling the volume in most cases, and a good many RF remotes do Dec 20, 2021 · The main reason we use the Sonos sound system is for the sound it produces. This article will help resolve issues with an infrared (IR) TV remote that is not being detected by a Sonos home theater product either during initial setup or after a remote has already been set up with Sonos. I tried using the Sonos app remote control setup, which didn’t work with the Chromecast remote. The volume button on TV remote does not work even with the optical connection and the sonos app does not recognize the ARC connection with the TV. It's not the tv. I've setup a dozen TV's for Sonos soundbars over the years so i know what I'm doing. Sep 20, 2023 · When I switch from the Playbar sound output to the TV output, volume works as expected. I still need more info about the Toshiba smart TV - make/model, or better still, a link to its online user manual? That said, it’s possibly a case that the ‘remote’ is not infrared capable and so may not be able to control the volume of the PlayBar, but have you tried the TV remote setup as outlined in this link: Change remote on Sonos Playbar: Start the Sonos App Go to More -> Settings -> Room Settings-> Room with TV/Playbar -> TV -> Remote control setup Follow on-screen instructions, you will have to learn Volume Up/Down and Mute. When I try to adjust the volume the it is registering on the tv but not actually doing anything. intvc qwga dtoydw uuhx mxahr vczvmy btlhy kohyv srrdv tmwpi